Privacy Policy
1. About this policy
This app is developed and operated by HONG KONG BEYOND BORDERS TECH LIMITED.
This Privacy Policy describes how personal data is handled in connection with JustDrama, a short-drama application. “We,” “us,” and “our” mean the operator responsible for JustDrama. Region: Hong Kong. Effective date: October 19, 2026. Privacy enquiries and requests may be sent to [email protected].
We are committed to handling personal data in accordance with applicable privacy laws, including Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486). This policy is a notice, not blanket consent to every type of processing. Any legally required permission or consent will be requested separately.
2. Information associated with the service
The following categories apply only to the functions you use and the processing actually enabled in your version of JustDrama. Additional notices must identify any collection outside these descriptions.
Account and sign-in information: if you create an account, the identifiers and contact details you supply, authentication information, and preferences. If a third-party sign-in option is offered and selected, the provider may supply the profile fields described on its authorization screen.
Viewing and interaction information: titles or episodes accessed, playback position, viewing history, searches, favourites, and interactions, where these functions are enabled, to deliver playback and maintain your viewing experience.
Technical information: information necessary for delivery, security, and troubleshooting, such as IP address, device and operating system type, app version, language, connection information, error logs, and service events. IP addresses can indicate an approximate region.
Purchase information: where paid access is offered, order references, purchased items or plans, transaction status, and entitlement records received from the payment channel. Payment credentials entered directly with a store or payment provider are handled under that provider’s privacy notice; do not send card numbers to our support email.
Communications: information you choose to provide when requesting support, making a complaint, reporting content, or exercising a privacy right. Please avoid supplying unnecessary sensitive information.
3. Purposes and collection choices
Applicable information is used to deliver requested playback and account functions; maintain viewing progress and paid entitlements; handle support and refunds; investigate fraud and security incidents; diagnose faults and improve reliability; and meet legal obligations.
Personalized recommendations, analytics beyond essential operation, advertising, and marketing require clear disclosure of the relevant data use before activation and consent where required. This policy does not itself authorize undisclosed tracking or advertising SDK collection.
Information identified as necessary at collection is required to provide the corresponding feature; if you do not provide it, that feature may not work. Optional information is voluntary. Where a new purpose is unrelated to the original collection purpose, we will obtain the consent or other authorization required by applicable law.
4. Permissions, local storage, and optional technologies
Playback and account functions may use app storage or similar technologies to maintain sessions, preferences, and cached content. Where a website or embedded web page uses cookies, the applicable notice and choices will be provided as required.
Device permissions must be connected to the feature requesting them and explained at the time of the request. This policy does not give us unrestricted access to your contacts, photos, precise location, microphone, or camera. You may manage permissions in device settings; disabling a necessary permission may affect the corresponding feature.
If analytics, advertising, attribution, or social sign-in SDKs are implemented, their identities, data categories, purposes, and relevant privacy information must be disclosed in the applicable notices. Any tracking or personalized advertising will be subject to applicable law, platform permission requirements, and available opt-out or consent controls.
5. Disclosure to other parties
Personal data may be disclosed to service providers only as needed for the functions they perform, such as hosting, content delivery, technical support, security, or transaction administration. Providers processing data for us must be subject to appropriate confidentiality, security, and use restrictions.
App stores and payment providers process information associated with transactions under their own policies. A third-party service you deliberately choose may receive the information necessary to fulfil that request.
We may disclose relevant information to competent authorities or professional advisers when required by law or reasonably necessary to establish, exercise, or defend legal rights, subject to applicable restrictions. In a merger or transfer of the service, any transfer of personal data will be subject to lawful safeguards and appropriate notice.
We will not sell personal and sensitive user data for monetary consideration. Any advertising-related disclosure that is regulated as a sale or sharing under local law requires the applicable disclosure and choice before it occurs.
6. Processing locations and transfers
Hong Kong is the region specified for JustDrama; this does not mean every server or service provider is located there. If personal data is processed outside your place of residence, applicable transfer requirements and appropriate safeguards must be observed, including contractual protections or other lawful mechanisms where required.
You may contact [email protected] for information about the processing locations and safeguards relevant to your data. Information about any specific transfer requiring further notice or consent will be provided as required.
7. Retention and security
We retain personal data only for as long as necessary for the stated purposes or a lawful retention requirement. Relevant factors include whether your account remains active, the need to maintain an entitlement or resolve a support case, applicable accounting and legal requirements, and the time reasonably needed to investigate fraud or resolve a dispute.
When data is no longer needed, it will be deleted or irreversibly anonymized. If limited records must be retained following deletion, they will be restricted to the permitted purpose. Residual backup copies will be removed through the backup lifecycle and will not be used to reactivate a deleted account.
We apply appropriate organizational and technical safeguards, including access controls and secure transmission where personal data is transmitted. No system can guarantee absolute security. Relevant authorities and affected individuals will be notified of a breach when applicable law requires.
8. Access, correction, and other privacy rights
You may ask whether we hold personal data about you, request access, and request correction of inaccurate information. Hong Kong data access and correction requests are handled within the applicable statutory period, generally 40 days, subject to lawful exceptions. Any permitted access fee will be disclosed and must not be excessive.
Depending on the laws applicable to you, additional rights may include deletion, restriction, objection, portability, and withdrawal of consent. These rights are subject to their legal conditions. Withdrawing consent does not affect processing that was lawful before withdrawal.
Send requests to [email protected]. We may seek proportionate information to verify your identity or authority, but will not ask for unnecessary data. If we cannot comply fully, we will explain the reason to the extent permitted by law. You may complain to the Hong Kong Privacy Commissioner for Personal Data or another competent supervisory authority.
9. Account and personal data deletion
To request deletion of your JustDrama account and associated personal data, email [email protected] with the subject “JustDrama Account Deletion” and the account identifier you use. If you use JustDrama without an account, describe the relevant data or device-associated identifier so we can assess your request. Do not send your password.
After appropriate verification, we will process the request without undue delay and within any applicable legal deadline. We may retain only the information needed for a lawful purpose, such as transaction records required by law, fraud prevention, or resolving a dispute, and will explain relevant exceptions.
Deletion can remove viewing history, saved preferences, and access linked to the deleted account. Please address any active store-managed subscription separately through the payment provider; deleting an account or uninstalling the app does not automatically cancel that subscription. Statutory refund and other consumer rights remain unaffected.
10. Adults-only service
JustDrama is intended for adults aged 18 and above and is not available to anyone under 18. We do not knowingly collect personal data from underage users. If you believe a minor has provided information through JustDrama, notify [email protected]. We will investigate, restrict or remove the underage account where identified, and delete the associated personal data unless limited retention is legally necessary.
11. Policy updates and contact
We may update this policy when service functions, data practices, or legal requirements change. We will revise the effective date and provide appropriate notice of material changes. Where required, we will request consent before beginning a new use of personal data.
Contact for privacy questions, access and correction requests, account deletion, and complaints: [email protected].